30 hours/week M-F Community Support Worker [Canada]


 What to expect in the role

You will be working with a team in our "Community Access" program. You will be part of a team of approx. 30 people. As part of this team you will be supporting a variety of individuals and your day could be in the community, in individuals homes, or in our main facility in the NE. This role will require flexibility as you may be asked to make changes in your day to accommodate different individuals, or different locations. You will work with different clients and will need to be ready to adapt to suit the needs of the team.
Individuals you support may have diagnoses such as Cerebral Palsy, ADHD, developmental delay, Autism, Down Syndrome or Moderate Dementia. Each individual has a personalized support plans that you will follow. These individualized plans are designed to address specific needs, and to support each person in working towards and achieving their goals.

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Daily routines and responsibilities will include the following:

  • Provide medical, technological, environmental, emotional, physical, and behavioural support
  • Drive to meet clients, or transport clients to and from activities or appointments
  • Accompany individuals to activities, and assist with daily needs/responsibilities such as employment, physical activity, grocery shopping, swimming, house chores etc.
  • Support clients with needs that could include personal care, g-tubes, or lifts
  • Participate in the research, development, and implementation of client programs
  • Learn the behavioural support plans to better understand client needs
  • Complete required client documentation and/or reporting effectively
Schedule & Rate of Pay:
This is a permanent position at 30 hours/week. The schedule will be Monday - Frida with core hours from 9:00AM - 3:00PM, but could have times when you're asked to be available between 8:30AM - 4:00PM. The starting hourly rate for this position ranges from $21.19/hour - $22.64/hour depending on experience. Mileage is reimbursed at $0.50/km. Cost shared benefits will begin after 3 months probation. This role includes 4% vacation pay plus an additional 5 flex days after 3 months employment. All regular staff are eligible to pick up additional casual hours at any of our Group Homes, or with any clients who have scheduling outside of their scheduled hours if they are interested.

What you bring:
You are personable and empathetic. You are able to easily adapt to changing circumstances or daily routines. You are able to be patient and calm under stress or pressure, and can communicate clearly and respectfully with co-workers, family members of clients, and the individuals you support even in stressful or hectic situations. You are a team player, and are flexibly to change. You have a person-centered approach and work diligently to build positive relationships with those around you. You take time to really get to know your client and always act in their best interest, while maintaining professional boundaries.

Minimum Requirements
  • Minimum of a Canadian Certificate/Diploma in the Human Services sector (equivalencies will be considered)
  • Intermediate computer skills - we use multiple programs and softwares daily that you will be expected to learn and adapt to
  • Valid class 5 driver license and a reliable vehicle with minimum $2,000,000 liability insurance by time of hire
  • Must be comfortable with swimming and being around pets
  • Comfortable supporting a variety of individuals with different abilities, diagnoses, or behaviours, some of which can be intimidating
Preferred Requirements

  • 1-2 years relevant experience in the human services field is highly preferred
  • Familiarity with high behavioural individuals and individuals with mental health concerns/challenges is preferred
  • Experience working with individuals with mental health challenges
  • Experience/exposure working in homeless/housing sector
  • Current trainings including First Aid/CPR, Medication Administration, Non-violent crisis intervention, Abuse Prevention Response Protocol, Positive Behaviour Supports, etc.
Covid-19 Vaccination Policy New Age Services Inc. (NAS Inc.) is committed to the health, safety, and well-being of its staff and of all individuals who enter its workplace. COVID-19 is a respiratory viral infection that has infected millions of individuals across the globe, including Canada. Proof of full vaccination (minimum of two doses) will be mandatory for all NAS Inc. staff.

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